Returns & Exchanges
At MyMuse India, we want you to love every piece you wear, which is why we offer a hassle-free 15-day return and exchange policy for all unworn items with original tags. Please ensure products are returned in their original packaging to maintain our quality standards.
Return Process
- 1.Initiate Request
Visit our Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Quality Check
Ensure the apparel is unwashed, unworn, and has all original brand tags attached; our team will review the request within 24 hours.
- 3.Reverse Pickup
Once approved, a courier partner will be assigned to pick up the package from your doorstep at no additional cost within 2-3 business days.
- 4.Refund Processing
After the item reaches our warehouse and passes inspection, your refund or exchange will be processed within 5-7 business days to your original payment method.
